Hospitality Certificate IV

This qualification provides the skills and knowledge for an individual to be competent in skilled operations and team leading or supervision. Work would be undertaken in various hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops.

• Food and Beverage Supervisor
• Front Office Supervisor
• Concierge

Distance, Mixed Mode and Online delivery methods will  involve online  training and assessing.

Therefore you will need:

• a computer with MS Word (97 or later), MS Excel, Adobe Acrobat Reader
• internet access and an email account
• Skype is also recommended - www.skype.com/download

The  team at Australian Business  Skills will assign  you a Trainer who not only has  the  formal qualifications required, but also many years experience in the industry.

The Trainer will contact you initially by telephone to discuss your work history, as well as your expected outcomes from this course to then develop a Training Plan suited to your individual career objectives.

You will receive your customised Training Plan by email along with your  login and password details which will enable you to commence your training immediately. It is also recommended that you download Skype to assist you with regular online contact with your Trainer during or after business hours, at minimal/no cost to you.

Ongoing Support will be given by phone, emails and skype as well as internal communications through the online training system.

** NOTE:  If you do not have sufficient industry experience, you may be required to undertake work experience within the Hospitality  Industry during your studies for the practical application of your skills. Your Trainer will provide you with a letter of support to assist you with securing placement within the Hospitality Industry for your work experience period.

This course is competency based. The course duration depends on the electives chosen, study mode and study time availability.

We recommend that you complete at least one unit per week. This would enable you to complete the course  in approximately 6 months. However,  if you are dedicated  to your studies and/or have industry experience, you can fast track your course by completing up to 3 units per week, thus completing the course in approximately 8-10 weeks.

** NOTE: Australian Business Skills cannot  issue your  formal qualification until your Trainer  is confident you have  the
underpinning skills, knowledge and experience required to meet AQTF Standards.