Frontline Management Certificate IV

This qualification reflects the role of individuals who take the first line of management in a wide range of organisational and industry contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions. Typically they would report to a manager.

At this level frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Coordinator

• Leading Hand

• Supervisor

• Team Leader

Distance, Mixed Mode and Online delivery methods will  involve online  training and assessing.

Therefore you will need:

• a computer with MS Word (97 or later), MS Excel, Adobe Acrobat Reader
• internet access and an email account
• Skype is also recommended - www.skype.com/download

The  team at Australian Business  Skills will assign  you a Trainer who not only has  the  formal qualifications required, but also many years experience in the industry.

The Trainer will contact you initially by telephone to discuss your work history, as well as your expected outcomes from this course to then develop a Training Plan suited to your individual career objectives.

You will receive your customised Training Plan by email along with your  login and password details which will enable you to commence your training immediately. It is also recommended that you download Skype to assist you with regular online contact with your Trainer during or after business hours, at minimal/no cost to you.

Ongoing Support will be given by phone, emails and skype as well as internal communications through the online training system.

This course is competency based. The course duration depends on the electives chosen, study mode and study time availability.

We recommend that you complete at least one unit per week. This would enable you to complete the course  in approximately 3 months. However,  if you are dedicated  to your studies and/or have industry experience, you can fast track your course by completing up to 3 units per week, thus completing the course in approximately 4-6 weeks.

** NOTE: Australian Business Skills cannot  issue your  formal qualification until your Trainer  is confident you have  the
underpinning skills, knowledge and experience required to meet AQTF Standards.