Business Certificate III

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Customer Service Advisor

• Data Entry Operator

• General Clerk

• Payroll Officer

• Typist

• Word Processing Operator.

Distance, Mixed Mode and Online delivery methods will  involve online  training and assessing.

Therefore you will need:

• a computer with MS Word (97 or later), MS Excel, Adobe Acrobat Reader
• internet access and an email account
• Skype is also recommended - www.skype.com/download

The  team at Australian Business  Skills will assign  you a Trainer who not only has  the  formal qualifications required, but also many years experience in the industry.

The Trainer will contact you initially by telephone to discuss your work history, as well as your expected outcomes from this course to then develop a Training Plan suited to your individual career objectives.

You will receive your customised Training Plan by email along with your  login and password details which will enable you to commence your training immediately. It is also recommended that you download Skype to assist you with regular online contact with your Trainer during or after business hours, at minimal/no cost to you.

Ongoing Support will be given by phone, emails and skype as well as internal communications through the online training system.

This course is competency based. The course duration depends on the electives chosen, study mode and study time availability.

We recommend that you complete at least one unit per week. This would enable you to complete the course  in approximately 3 months. However,  if you are dedicated  to your studies and/or have industry experience, you can fast track your course by completing up to 3 units per week, thus completing the course in approximately 4-6 weeks.

** NOTE: Australian Business Skills cannot  issue your  formal qualification until your Trainer  is confident you have  the
underpinning skills, knowledge and experience required to meet AQTF Standards.

Total number of units = 12

1 core unit plus

11 elective units

7 of the elective units must be selected from the elective units listed below.

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 1 unit may be selected from a Certificate II qualification or 2 units may be taken from a Certificate IV qualification.

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Units selected from other Training Packages must not duplicate units selected from or available within the BSB07 Business Services Training Package.

Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded.