BSB20107 Certificate II in Business (Admin Stream)

This stream has a special emphasis on the Administration sector and includes the following specialist Admin units:

• Create and use spreadsheets
• Create electronic presentations
• Design and produce text documents

You will develop your customer service and communication skills, along with a range of real world skills that are relevant to the industry today. You will also learn how to present yourself for work in this industry.

Through this program you will gain knowledge and skills in:

• customer (client) service
• organising information and records in both paper and electronic
• formats
• teamwork
• using technologies
• creating documents

Career opportunities students can aim for in the business services industry:

• Receptionist
• Small business assistant
• office manager
• payroll clerk/officer
• project manager
• administration/sales manager

There are no prerequisite requirements for individual units of competency.

Course will be delivered face-to-face. Assessment will be through written tests, project work & practical exercises. Assessments are competency based. That mean our qualified trainiers will help you through your course until you are competent and able to qualify for your certificate.